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Our Services |
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    Software
Development |
    Customer
Support Services |
    Telemarketing
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    Employee IT Help-desk Services
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Immigration Services |
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    Family-based
Green Cards |
    Employment-based
Green Cards |
    Greencards
for Lottery Winners |
    Visas
for Fiances of U.S. Citizens |
    All
Types of Non-Immigrant Work Visas |
    International
Students |
    Labor
Certification (Perm) |
    Employment
Authorization |
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of Non-Immigrant Status |
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ClickMyNews.com |
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| Here at
clickmynews.com we are responsive to what you, our valued customers,
have to say and strive to ensure you receive the best of today's online
newspaper and magazine reading experience. For your convenience we have
compiled a list of Frequently Asked Questions. Please see if your
question has already been answered, and if not, please don't hesitate
to contact our Customer Support Team. |
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Infrastructure |
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| Infrastructure
plays a vital role in any organisation which provides IT enabled
services. At medi-SCRIBE, hardware and software are continuously
upgraded, ensuring that the company stays on the razor's edge of
technology. |
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Business Process Outsourcing |
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| Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and manages the selected process based on defined and measurable performance criteria.
The Business Process Outsourcing industry in India has been growing 70 percent a year and is now worth US$1.6 billion, employing 100,000 people.
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Our Services!
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Software Development Services
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Our ultimate destination for the outstanding desktop and web-based business applications
SuryaSoft, Inc. is a rapidly growing development and software outsourcing company .
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We specialize in the development of software applications and software outsourcing services. Specifically, our company carries out programming, database design, client-server and internet/intranet software application development.Over the years we have managed to build a solid team of software professionals that come from various backgrounds and expand the creative potential of the company. The expertise a wide range of programming skills involving the latest and most effective development technologies, such as .NET (ASP.NET, C#, VB.NET), XML and many more. This to a great extent defines the quality and reliability of the software applications that we develop.
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At every stage of the development process, from conceptual design to product release, the highest quality standards are maintained. Our extensive communication facilities allow us to keep in touch with our customers 24 hours a day.
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Customer Support Services
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Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis.
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Customers calling to check on their order status, customers calling to check for information on products and services, customers calling to verify their account status, customers calling to check their reservation status etc.
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Telemarketing Services
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Our telesales and telemarketing outsourcing services target interaction with potential customers for 'prospecting' like either for generating interest in products and services, or to up-sell / promte and cross sell to an existing customer base or to complete the sales process online.
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Outbound calling to sell wireless services for a telecom provider, outbound calling to retail households to sell leisure holidays, outbound calling to existing customers to sell a new rate card for a mobile service provider or outbound calling to sell credit or debit cards etc.
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Technical Support Services
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Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support.
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Customers calling to resolve a problem with their home PC, customers calling to understand how to dial up to their ISP, customers calling with a problem with their software or hardware.
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Employee IT Help-desk Services
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Our employee IT help-desk services provide technical problem resolution and support for corporate employees.
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This service include level 1 and 2 multi-channel support across a wide range of shrink wrapped and LOB applications, system problem resolutions related to desktop, notebooks, OS, connectivity etc., office productivity tools support including browsers and mail, new service requests, IT operational issues, product usage queries, routing specific requests to designated contacts and remote diagnostics etc.
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