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OUR QUALITY MANTRA
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SuryaSoft's Quality Policy is "to satisfy the customer by ensuring that the products and services provided meet or exceed customer requirements and expectations."
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SuryaSoft's quality management system is process oriented and is continuously benchmarked against other recognized IT enterprises. We adhere to the highest quality of services by deploying online quality management systems. Central to our approach of sustaining quality of deliverables is the identification and institutionalization of best practices. SuryaSoft has been able to deliver high standards of client service consistently; using proven processes as recognized by SEI CMM and ISO. The CMM (Capability Maturity Model) gives software providers and organizations guidance on how to gain control of their processes for developing and maintaining software and how to evolve towards a culture of software engineering and management excellence.
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PRICING
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Heads you win! The finest professional talent, at the most believable price. With room enough to cross-verify both. That in brief is our approach. You as a client would pay us only a single agreed upon rate, with no tagged charges for relocation, expenses, communication, etc.
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RESPONSE TIME
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On time, every time. Our response time is the best in the Industry. In just 12 -24 hours from requisition, we would have detailed proposals and profiles for you to review. Our consultants can start on your assignment as early as 24 hours to within seven business days anywhere worldwide
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SURYASOFT GUARANTEE
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SuryaSoft ensures your satisfaction with the quality of service it delivers. If for any reason you are dissatisfied with any of our services we would press a replacement at absolutely no additional cost to you. What we ultimately believe in are long-term working relationships that are effective and productive.
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COMMUNICATIONS
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We communicate and we relate. SuryaSoft, a reliable high-speed communication infrastructure forms a vital link in the success of our solutions. SuryaSoft has prioritized investments in upgrading its international data/voice/video communication network SuryaSoft to support 24/7 operations and provide connectivity to customers around the world.
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SuryaSoft enables overseas customers and associates to connect to India based SuryaSoft teams in any time zone via any mode and at any time. SuryaSoft capitalizes on the 12 hour time difference between India and the U.S.A. to provide virtual 24 hour development operations for its North American customers. The entire SuryaSoft project has been planned, designed and executed and is now maintained in-house.
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SECURITY
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SuryaSoft believes in ensuring a very high level of security and confidentiality of the clients's applications and business profile. All desktops are disk disabled. User-ids and passwords are required for access to SuryaSoft's systems and mail. Access to the network protocols and Confidentiality Agreements are strictly implemented.
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All buildings and premises have physical access restrictions. For large projects SuryaSoft has demarcated physical areas with access restrictions. For some customers encryption devices are used to transfer data.
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EMPLOYEES
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SuryaSoft has always believed in human endeavor. It is always the people behind the products and services who make the real difference. Needless to say our professional workforce is our core strength. Our employees are at the core of SuryaSoft's success. A fact attested to by the regular investments SuryaSoft makes in adding value to its human resources.
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